General Terms and Conditions
A unique and thigh level experience awaits you.
To make our business relationship as pleasant and easy as possible, it is necessary to establish certain binding conditions.
For this reason, we present our general terms and conditions (TCG) here.
Valid from January 1, 2024.
General Overview
1. Contract Formation and Information Obligations
A commercial agreement/contract is formed as soon as a client requests a tattoo design and/or schedules a new appointment.
A deposit payment made in the client’s name serves as proof of the order. By placing the order, the client enters into a binding purchase agreement, which also includes minor deviations or errors in representations or descriptions (minor deviations, typographical errors, and technical changes). Termination of the agreement under these circumstances is excluded. The deposit will not be refunded if the client fails to attend the session on the agreed date or does not provide a valid reason for their absence at least 48 hours in advance.
Natan Real reserves the right to reject orders that may result in any claims.
By entering into the contract/agreement, the client accepts these terms and conditions and waives any claims for damages or other costs in the event of complications.
The client is required to provide truthful information at all times (when scheduling an appointment or entering into a contract). If incorrect information is provided, Natan Real may terminate the contract.
If undesirable consequences arise due to incorrect information, Natan Real cannot be held responsible for them. Client data is treated confidentially.
2. Conditions
Tattoos are performed following the highest hygiene standards and using high-quality materials. Natan Real assumes no responsibility for the quality of the tattoos if aftercare instructions are not followed.
Before a session, the client confirms several points in a consent form, including information about the booking process and the health questionnaire. Only ethically acceptable designs are tattooed. Designs considered inappropriate may be rejected.
3. Prices and Payment Terms
The prices agreed upon at the time of ordering apply, including touch-ups within the agreed timeframe. The deposit must be paid when booking the appointment date. The remaining balance is due at the end of the tattoo session.
All prices are quoted in Brazilian Reais (BRL).
4. Client's Right of Cancellation
Cancellation or rescheduling of the appointment must be done at least five business days before the scheduled date.
If the appointment is canceled within this period, the full deposit will be credited to the client as store credit or a voucher. This voucher and store credit are valid for 6 months. Vouchers and store credits are personal but can be transferred to another person if desired.
If an appointment is rescheduled, it can be done once. If an appointment needs to be rescheduled a second time, the paid deposit will be forfeited, and a new one must be made for another booking.
If necessary, follow-up appointments and art studies are included in the price once.
We kindly ask our clients to arrive on time for the scheduled appointment. We understand that delays may happen. Therefore, we allow a 30-minute grace period for delays.
Delays must be communicated, otherwise, the appointment and deposit may be lost.
5. Minors under 18 Years Old
Minors under 18 years old will not be tattooed, in accordance with Law No. 9.828/97-SP. Failure to comply with this law's requirements will result in the permanent closure of the establishment, even with parental or legal guardian authorization.
6. Copyright, Data Protection, and Image Rights
The copyrights of this website and its content belong to Natan Real. The client releases Natan Real from any third-party claims that may arise due to copyright violations.
Photos and videos taken during the session are used solely for the purpose of promoting the work, as well as showcasing the artistic process involved from the initial sketch to the final tattoo.
Natan Real only collects the data necessary for the execution of the commercial agreement and uses it exclusively for purposes approved by the client.
Any artistic materials produced by Natan Real are for the sole and exclusive use of the author of the work. All intellectual property rights of the art created by Natan Real are reserved.
7. Liability
Natan Real is not responsible for complications related to the tattoo, provided there is no negligence in following the aftercare recommendations detailed in the health form.
8. Jurisdiction
The studio is based in São Paulo, Brazil, and Brazilian law applies.
9. Final Provisions
Natan Real reserves the right to change the terms and conditions at any time. When a commercial agreement is entered into, the General Terms and Conditions in effect at that time apply exclusively.
Thank you.